PRIVACY POLICY
Last updated: June 18, 2026
This Privacy Notice for Therapy by Katerina ("we," "us," or "our") describes how and why we may collect, store, use, and process your personal information when you use our services.
- Visit our website at therapybykaterina.com
- Contact us through the website, email, or booking system
- Book or attend online psychotherapy sessions
Questions or concerns? Contact us at hello@therapybykaterina.com.
SUMMARY OF KEY POINTS
What personal information do we process? We may process your name, email address, phone number, appointment information, and information voluntarily shared in enquiries or consultation requests.
Do we process sensitive personal information? Yes. As a psychotherapy practice, we may process health-related information that you voluntarily provide in connection with therapy services.
Do we share personal information? We may share information only when necessary to operate our services, including trusted providers such as Squarespace, Acuity Scheduling, and Stripe.
What are your rights? You may have rights to access, correct, delete, restrict, or object to certain processing of your personal information.
1. WHAT INFORMATION DO WE COLLECT?
We collect personal information that you voluntarily provide when you contact us, book appointments, complete intake forms, or participate in consultations or therapy sessions.
This may include your full name, email address, phone number, emergency contact information where applicable, and information relevant to therapy services.
2. HOW DO WE PROCESS YOUR INFORMATION?
We process personal information to respond to enquiries, schedule and manage appointments, provide psychotherapy services, maintain professional records, process payments, improve website performance, and comply with legal and professional obligations.
3. HOW LONG DO WE KEEP YOUR INFORMATION?
We retain personal information only for as long as reasonably necessary to fulfil the purposes outlined in this Privacy Notice and comply with legal, ethical, and professional record-keeping requirements.
4. HOW DO WE PROTECT YOUR INFORMATION?
We use reasonable technical and organisational measures to protect personal information. However, no electronic transmission or storage system can be guaranteed to be completely secure.
5. YOUR PRIVACY RIGHTS
Subject to applicable law, you may request access to, correction of, or deletion of your personal information. You may also restrict or object to certain processing or withdraw consent where applicable.
6. CONTACT US
If you have questions about this Privacy Notice, please contact:
Therapy by Katerina
Email: hello@therapybykaterina.com
Website: therapybykaterina.com